Reference

Terms and Conditions That Govern Your Account

These terms set out the rules between you and 234bd when you open an account, make deposits via bKash, Nagad, or Rocket, and access the lobby.

Account EligibilityPayment TermsWallet RulesUser ConductJurisdiction Clause
234bd Terms and Conditions That Govern Your Account
CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about your account or a payment made through bKash, Nagad, or Rocket, our support team handles terms-related queries through the channels below. Players in Dhaka and Chittagong typically reach us fastest through live chat during active hours.

Live Chat Open the chat widget from any page in your account dashboard. Terms and payment queries are handled directly — no ticket queue for account-level issues.
Email Support Send your query with your registered account number and the relevant transaction reference. We respond to terms and dispute emails within one business day.
Help Centre Our help centre carries the current version of these terms alongside wallet verification steps for bKash, Nagad, and Rocket account holders.
HOW WE OPERATE

Account Security and Your Rights Under These Terms

We take the integrity of your account seriously. Here is how we handle the areas these terms govern — from how your data is stored to how you can request changes to your account record.

Account Verification We verify your identity against the wallet name on your bKash, Nagad, or Rocket account. This step protects your funds and keeps your account in good standing under these terms.
Data Retention Account and transaction records are retained for the period required by applicable law. You may request a summary of your data by contacting support with your account number.
Term Updates When we update these terms, we post the revised version with a change date. You will see a notification on your next login so you can review before continuing.
Requesting Changes To correct account details or dispute a transaction record, contact support via live chat or email. Include your registered wallet number and the relevant date for faster resolution.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, payments, and eligibility. If your question is not here, live chat is the quickest route to a direct answer.

These terms apply to anyone who opens an account on 234bd. Eligibility depends on your local law and the regions we currently serve — confirm this before registering.

We can update these terms at any time. We post the revised version and notify you on your next login. Continuing to use your account after that counts as acceptance.

A mismatch triggers a manual review. Your deposit or withdrawal is held until identity is confirmed. Contact support with your wallet number and account details to resolve it quickly.

Contact support via live chat or email with your account number and the transaction reference. Terms-related disputes are reviewed against the payment record on file.

No. Your account is personal and non-transferable under these terms. Sharing credentials or operating multiple accounts can result in suspension without prior warning.

Send a request to our support email with your registered account number. We will provide a summary of the data we hold within the timeframe required by applicable law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.