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How 234bd Handles Your Personal Information

Your account data, payment details and browsing activity are handled with clear rules — not vague promises. This policy explains exactly what we collect, why we collect it, and what you can do about it.

Account data protectedbKash, Nagad, Rocket payment details securedYour right to request data removalNo data sold to third parties
234bd How 234bd Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data protection at 234bd is not just a policy document — it is built into how the account system actually works. From the moment you register to every bKash or Nagad deposit you make, specific controls govern what is stored, who can access it, and how long it stays. Players in Dhaka and other eligible regions access the same consistent data protections regardless of which local payment rail they use.

Account Security

Your account login is protected by OTP verification sent to your registered number. We do not store raw OTPs; only a hashed session token is kept after authentication.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly on mobile. You can clear these through your browser settings at any time.

Data Retention Rules

Transaction records tied to bKash, Nagad or Rocket deposits are retained for the period required by our operational and legal obligations, then deleted or anonymised.

Your Right to Request Changes

You can request a copy of your stored data, ask us to correct inaccurate details, or ask for deletion of your account data by contacting support with your account reference.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, correct or remove the personal data we hold for your account, reach out through any of the channels below. We aim to acknowledge your request promptly and resolve straightforward data queries within a reasonable window. For payment-related data queries — such as which bKash or Nagad transaction records we hold — include your registered account number so we can locate the right records quickly.

Live Chat Start a live chat session from your account dashboard. Describe your data request clearly and our team will confirm receipt and next steps.
Email Support Send your privacy request to our support email address listed in your account settings. Include your registered contact number for faster matching.
Account Help Centre Log in to your account and navigate to Help to submit a formal data request. You can track the status of that request from the same screen.

Common Questions About Your Privacy at 234bd

The questions below cover the data and privacy topics we hear most often. If your question is not here, contact our support team directly through live chat or the account help centre.

We collect your name, contact number, email address and device information. When you add a bKash or Nagad wallet, we record the wallet reference number linked to your account.

We share payment data only with the processors needed to complete your transaction. Those processors are under strict confidentiality terms. We do not sell payment details to advertisers or data brokers.

We retain account data for the period required by our operational obligations. Once that period ends, your data is deleted or anonymised. You can request early deletion by contacting support.

Yes. Submit a data access request through the Account Help Centre or via our support email. Include your registered contact number so we can locate your records accurately.

We use session and analytics cookies. Session cookies are needed for your login to work. Analytics cookies can be blocked through your browser settings without affecting account access.

Contact live chat immediately. Change your account password and remove any unrecognised payment methods. We will investigate and restrict access to your account while the review runs.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.